Customer reviews

What families said about working with us.

Helping thousands of Australian families with probate and letters of administration. Below are reviews of the lawyers, paralegals and funeral team they worked with.

Why these reviews

Read by the person you would speak to.

  • Thousands of Australian families

    Probate, letters of administration, funerals and Wills, written by the same in-house team.

  • 4.9 out of 5

    Combined Reviews.io and Google rating across 1,314 verified reviews.

  • Verified, not curated

    Reviews come from real customers via Reviews.io and Google. We do not edit or screen them.

  • The same people you spoke to

    Reviews are attributed to the staff member who handled the file, so you can see who you would be working with.

Chapter

Funeral reviews

For families arranging a funeral.

Reviews of the funeral team, from people arranging a cremation or service through Willed.

  • Will

    Absolute pleasure to work with Aaron and his team during an incredibly painful time of my sister's passing. Willed was on point from the get-go - starting with personalised onboarding to ensuring the family's admin was taken care of behind the scenes. This allowed us to focus on grieving, and then healing. 100% would refer.

    Jude Rushton

    I would give ‘Willed’ more than 5* if I could. From my first enquiry and email I was treated with respect, courtesy & kindness. My queries were answered with understanding and compassion when my brain was not in gear after the death of my husband. Aaron reassured me that I could ring him if I needed help. I am already recommending ‘Willed’ to my friends, and would encourage you to use this genuinely caring company should you choose to have a non-attendance funeral. I have already named them as the company I want my children to use when my time comes.

Chapter

Funeral planner reviews

For people planning ahead.

Reviews of our prepaid funeral planners, from customers organising their funeral in advance.

  • Chris Randall

    Wonderful helpful understanding people. Excellent communication skills and very straight forward to organize a prepaid cremation plan for my Mother. Having this all in place ready has made it so much easier for my Wife and I when the time comes. Extra 5 stars for Donna who is such a lovely person to communicate with and dealt with everything in a friendly professional way. Keep up the excellent work and Thank you to all of you at Willed.

    Brett Jacobsen

    Ive just signed up with willed prepaid funerals dealing with donna she has made this a pleasant and simple process, now knowing that my family wont have the extra burden after im gone just feels like the right thing to do, when you factor in the cost and whether im alive for another 50 years or 2 it wont matter becuase its paid for, honestly i think it something everyone should do.

The whole story

4.9 out of 5 across 1,314 reviews.

Combined ratings from Reviews.io and Google. If you would like to talk to someone before you start, our team is based in Australia and happy to help.